Overview
The Live Tracking feature shows real-time activity of employees who are currently working on the system. It has three tabs: Active Users, Live Wall, and Pinned Users.Active Users
- Navigate to Live Tracking → Active Users
- The list shows active users currently online
- Select a user to view their live activity data
- Use Start Streaming to begin live monitoring
- Use Stop Streaming to end the live session
- Click Refresh to update the active users list
Live Wall PRO
The Live Wall tab is available on the Pro plan and displays a grid of live video streams for multiple users at once, so you can monitor several screens side by side instead of viewing one user at a time.- Navigate to Live Tracking → Live Wall
- Each tile shows the user’s name, email, and online/offline status
- Use Add User to Wall to add a user’s live stream to the wall
- Use the Refresh dropdown to control how often the wall automatically refreshes, or turn it Off
- Expand a tile using its expand icon to view a single user’s stream in a larger view
- If a stream can’t connect, the tile shows Error connecting to live stream. Retrying… and keeps attempting to reconnect automatically
Pinned Users PRO
The Pinned Users tab is available on the Pro plan and shows the users you’ve pinned for quick access.- Navigate to Live Tracking → Pinned Users
- The header shows how many users are pinned out of the maximum allowed (e.g., 2/6 pinned)
- Use Add User to Wall to pin additional users, up to the limit
- Each tile shows the user’s name, email, and online/offline status