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Header buttons

The top-right of every page has these buttons:

Profile menu

Click your name in the top-right corner of the screen. Profile Menu

App Diagnose PIN

The desktop app’s diagnose screen is protected by a PIN, so employees cannot open it themselves. To unlock it:
  1. On the device, open the diagnose screen in one of these ways. It shows a 4-digit Device PIN
    • Open monitor360://diagnose in a web browser (works in Silent and Manual mode)
    • Right-click the Monitor360 tray icon and select Diagnostics (Manual mode only)
  2. In the web console, open the profile menu and click App Diagnose PIN
  3. Enter the Device PIN and click Decode
  4. Enter the decoded PIN on the device to continue
Screenshot needed: App Diagnose PIN dialog with a decoded PIN
If your plan has ended, admins see a Plan ended notice in the header. Contact support to keep access.