> ## Documentation Index
> Fetch the complete documentation index at: https://docs.monitor360.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Fix common problems with devices, tracking, and the web console

<Tip>
  Start with the [Device Report](/reports/device). It lists inactive devices, outdated apps, missing permissions, unassigned devices, low storage, and long uptime in one place, with **Fix** buttons where a remote fix exists. [Device Events](/devices/device-events) also records permission changes, clock problems, and tampering.
</Tip>

<CardGroup cols={2}>
  <Card title="Device and setup" icon="monitor" href="/troubleshooting/device-setup">
    Unassigned devices, permissions, inactive devices, and outdated apps.
  </Card>

  <Card title="Tracking" icon="clock" href="/troubleshooting/tracking">
    Missing time, idle, Activity %, projects, websites, and screenshots.
  </Card>

  <Card title="Blocking" icon="shield-ban" href="/troubleshooting/blocking">
    Websites or USB devices that aren't blocked.
  </Card>

  <Card title="Web console" icon="layout-dashboard" href="/troubleshooting/web-console">
    Missing pages and Live Tracking streams.
  </Card>
</CardGroup>

## Still stuck?

Click **Upload Logs** on the user's [Tracker Settings tab](/users/edit-user#tracker-settings), then use **Need Help** in the [profile menu](/profile-menu) to contact support.


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